The John Adair Handbook of Management and Leadership

‘In

managing

human

affairs,

there is no better

rule

than

self

restraint.’

Lao Tzu •6th Century BC

If you can keep your head when those about you are

losing theirs and blaming it on you.’

Kipling

‘Your position never gives you the right to command. It only

imposes on you the duty of so living your life that others

can receive your orders without being humiliated.’ Dag

Hammarskjold

210 The John Adair Handbook of Management and Leadership