Chapter 9: Personal reminders and thoughts worth thinking 217‘It is not enough to do our
best. Sometimes we have to
do what is required.’
Churchill
‘Management, above everything else, is about people.
It is about the accomplishment of ends and aims by
the efforts of groups of people working together. The
people and their individual hopes and skills are the
greatest variable and the most important one.’
Sir John Harvey-Jones
‘You get more of the behaviour you reward. You don’t get
what you hope for, ask for, wish for, or
beg for. You get what you reward.’
Michel le Boeuf