Employee Performance Appraisal
Management &
Education Review 581
COMPONENTS
Job description Basis for evaluation.
Standards/criteria What is expected. Should be objective & measurable.
Measurement instrument Instrument to compare actual performance with desired performance.
Evaluator Person trained in use of instrument, familiar with intricacies of job, time to dedicate to process.
Feedback mechanism Plan for sharing results of review, taking corrective action, planning for future.
EVALUATION ERRORS
Error of central tendency Everyone is rated toward middle of scale.
Contrast error An individual is rated lower than justified because of comparison with another exceptional individual.
(The opposite may also occur.)
Error of leniency Everyone is rated high. (The opposite may also occur.)
Halo effect Good performance in one area influences evaluation in other areas.
Reverse halo effect Poor performance in one area influences evaluation in other areas.
Recency phenomenon Judgments are made based on recent events or unusual incidents.