the bmw active hybrid 5 owners manual

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Breakdown assistance


Vehicle equipment


All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.


Hazard warning flashers


The button is located in the center console.


Emergency Request


Requirements

▷ Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.


▷ BMW Assist is activated.


▷ The radio ready state is switched on.


▷ The BMW Assist system is logged into a
wireless communications network sup‐
ported by BMW Assist.


▷ The Assist system is functional.


▷ A ConnectedDrive contract is available.


General information

Only press the SOS button in an emergency.

Hints

Emergency Request not guaranteed
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀

Service contract

▷ After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible.
▷ Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.

Initiating an Emergency Request


  1. Press the cover briefly to open it.

  2. Press the SOS button until the LED in the
    button lights up.
    ▷ The LED lights up: an Emergency Request
    was initiated.
    If the situation allows, wait in your vehicle
    until the voice connection has been estab‐
    lished.


Mobility Breakdown assistance

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