GQ Australia - 08.2018

(Greg DeLong) #1

W


hen it comes to footwear,
comfort seems like it
should be an obvious
consideration. But for many brands,
theideathatwhatyouwearshouldfeel
good–ratherthanjustlookit–isstill
an almost foreign concept. The words
‘comfortable shoes’ tend to bring to
mindacertaindemographic.Andas
with many things in the fashion world,
comfortseemstogetforgotteninfavour
of how stylish, cool or exclusive
aproductis.
This particular irony struck former
A-Leaguer Tim Brown, as he prepared
forlifepost-soccer.Afterhangingupthe
bootsin2012,insteadoffollowingthe
well-trodden path to the commentary
box,BrownheadedforSiliconValley
withavisionforanewapproachto
footwear.“Comforthasbeenadirty
wordfortoolong,”hesays.“Ithink
we’vealwaysthoughtofitasbeing
some sort of trade off for
quality or design.”
When the Kickstarter campaign for
Brown’sirstsneakerprototyperaised
asix-iguresuminthespaceoffour
days,heknewhewassittingonaunique
business opportunity. It was then,
Brown connected with renewables
expert Joey Zwillinger and the two
set about drafting the blueprint for
a textile innovation company. “Our
ideawastobringbeautifuldesign
and uncompromised comfort
together,” explains Brown.
Describing themselves as “footwear
outsiders,”BrownandZwillinger
concludedthatiftheyweregoingto
createafootwearcompany,theywould
have to throw out the rulebook.
“Traditionally,footwearbrandswould
launchandgowholesale,”saysBrown,
“andthatmodelisaboutreleasinganew
seasonalrangeeveryquarter,andhaving
many,manydifferentstyles.”
Enteringthemarketaroundthe
direct-to-consumer boom in 2016,
Allbirds chose to bypass the well-
trodden route of selling via stockists.
“Ourideawastodotheexactopposite.

We wa nted to foc u s pu rely on
thecustomerandonsimpledesigns
that don’t necessarily change, but
constantly improve and evolve
basedoncustomerfeedback.For
thefootwearindustry,itwasquite
unheardoftodothingsthisway.”
Facilitating a two-way conversation
withcustomershasbeenAllbirds’MO
fromthegetgo.It’sapillaroftheD2C
concept, and something that’s enabled
otherInstagram-agestart-ups–thelikes
ofcosmeticsgiantGlossierandluggage
companyAway–tosurgeaheadofrivals.
“We’ve made something like 27 changes
tothe‘WoolRunners’sincelaunching,”
confessesBrown,“andthat’sbeendriven
entirely by customer feedback. Our
social channels give us the ability to
listendeeply,andourcustomerservice
team is at the heart of what we do.”
Allbirds’stapleproducts,the‘Wool
Runner’and‘WoolLoungers’,are
manufactured from merino wool and
offeredinanhandfulofshades.The
silhouetteofthe‘Runner’ishardly
radical but what sets Allbirds’ designs
apartfromtheircontemporariesisthe
lack of usual sneaker accoutrement.
There are no logos, decoration or
typography to be seen. The shoes
areblankcanvases,whichisprobably
how they found their way onto the
feet of venture capitalists, regularly
describedas‘theunoficialuniform
ofthestart-upworld’.
They’vealsobeendubbedthe‘world’s
comiestshoes’andbecame,according
to Brown, a “tool of international
diplomacy” when New Zealand Prime
MinisterJacindaArderngiftedapair
ofAllbirdstoMalcolmTurnbullandhis

wifeLucyonatriptoAustraliaearlier
thisyear.EmmaWatson,Matthew
McConaughey and Oprah Winfrey are
also conirmed fans, helping to elevate
thesneakersfromtech-geekstapleto
celebrity shoe of choice.
AndthoughBrownisquicktopoint
out “sustainability alone doesn’t sell
shoes,”Allbirds’fabricsareethically
sourcedandtheirsupplychainis
completely transparent. This gives the
brandanaspirationaledgethat’searning
thembrowniepointsamongmillennial
consumers. But perhaps most
impressively, the company is one of only
sixshoebrands,worldwide,toachieve
BCorpcertiication–anon-proit
accreditationthat’stosustainable
businesseswhat‘FairTrade’istocoffee.
The ‘Wool Runners’ are manufactured
inKoreaatafactoryexclusiveto
Allbirds,andthelabel’snewest
innovation–the‘TreeRunners’,
which are made from eucalyptus
pulp–areproducedataninnovation
factory in Shenzhen, China.
“There’s a huge opportunity to bring
amorethoughtfuluseofmaterialsinto
the footwear category,” suggests Brown,
before returning to the idea of comfort
as being Allbirds’ hero selling point.
“I think for so long, we’ve all vastly
underestimated how universally
appreciated comfort is. It was like
nobodywantedtoadmitit.”Fortunately,
it seems the secret is inally out.

ALLBIRDS


“OURIDEAWASTOBRING


BEAUTIFUL DESIGN


AND UNCOMPROMISED


COMFORT TOGETHER.”


THE NEW ZEALAND-BO
SAN FRAN-BASED COMPANY H
DEVELOPED AN ALMOST CULT-L
FOLLOWING FOR ITS SIMP
COMFORTABLE SNEAKE

WORDS: AMY CAMPBELL.


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