August 2019 • Macworld 123HELP DESKDriveDX
helped me
diagnose
external drive
failures
(unless it’s powered via the USB or Thunderbolt
3 bus). If you think the drive is fine and the case is
a problem, you may be able to swap the drive into
another case to test. Cases for 2.5in (mobile) and
3.5in (desktop) drives can be very inexpensive –
as little as £10 to £20.- The drive is failing
Often, there are signs ahead of time that
something’s going wrong, and modern drives
record diagnostic problems to an internal log.
Unfortunately, Apple doesn’t have a tool that
provides easy and direct access or evaluation. I
recently posted a reviewed Binary Fruit’s DriveDx
($19.99, around £16, from fave.co/2LImk0B), and it
helped me diagnose not one, but two external drive