product
acceptance, 128, 178–195
assessment, 52–53, 85, 201–202, 225
behavior, 125, 129, 131–133
characteristics, 46, 135–136, 178–195,
223, 257, 286, 297–299, 302–304
concept, 201
design, 250
destination, 263
development, 4, 8– 9, 13, 16 , 199–220,
252
differentiation, 244, 251, 263
evaluation, 303
failure, 174, 249
flow, 211, 267
improvement, 212, 223, 261, 307
information, 46, 49, 211
innovation, 4–14, 16–18
introduction, 249
orientation, 8, 149, 154, 300, 304
quality, 3–18, 25, 27, 35, 37–38, 43–60,
63, 65, 85–94, 122–123, 125–142,
144, 146, 178–195, 211, 223, 225,
228–229, 247, 249, 273, 288,
291–292, 303, 307
quantity, 272
requirement, 86–87
rejection, 154
research, 128, 246–247, 252–263
selection, 182
specifications, 9–10, 14–16, 203
standard, 229–230, 234, 252, 300–301
tracking, 252
production, 231, 270, 282
distribution cycle, 8–10
efficiency, 251
productivity, 285
profile analysis, 254–255
profit, 211, 215–216, 228, 231, 248, 275,
281
projection technique, 252
promotion, 239, 241–242, 243, 249
proportional quality, 207–208, 210
protein, 53, 56, 58, 86, 102
proteolysis, 109, 111
Pseudomona syringae, 38
psychobiology, 160psychology, 158, 303
psychophysics, 182–183
public
attitude, 160
concern, 160
funds, 232
policy, 228
relations, 86
trust, 251, 262
pulpiness, 163
puncture, 188, 190–195
purchase, 44, 46, 65, 93, 150, 152, 170,
202–203, 211, 235, 237, 239–240,
242–243, 275–277, 299, 301
acceptability, 152
behavior, 8, 181, 228, 253
criteria, 254
decision, 45, 55, 115, 181, 202–203,
236
frequency, 239
intent, 7, 148
point, 229–230
quality, 151, 153, 301
purpose, 268, 296–297Q 10 value, 100
qualitative research, 205, 208–209,
211–219, 252–257, 260
quality, 1, 6–16, 21–41, 43–60, 63, 65,
85–86, 98, 100, 122–123, 125–142,
144–154, 158, 174, 179, 201–207,
223, 225, 227, 231–232, 236, 242,
246–264, 271–273, 275–276, 278,
280, 282, 287, 291–292, 294,
296–304, 307
assessment, 52–53, 85, 126, 129,
178–195, 199–220, 225
assurance, 144, 178, 216, 250
characteristics, 43–60, 86–87, 123,
135–136, 141–142, 178, 181, 183,
194–195, 199–216, 223, 251, 253,
257, 272, 274, 297, 296–304
classification, 228–229, 302
control, 12, 92, 126, 144, 194–195,
201–202, 273
criteria, 127–131, 134–136, 146,
179–180, 195, 211, 215324 Index2317_Fruit_ch17(idx)_p309 3/6/00 9:16 AM Page 324