Forbes Asia - May 2018

top in the industry. Its successes were rec-
ognized with more than 100 key awards
from prominent organizations at home
and abroad last year, which included
financial publication Asiamoney naming
it “Best Bank in China 2017.”

Focus on National Strategies
CCB has proactively aligned its activities
to that of the country’s national strategies.
For instance, it was the first bank to sup-
port the construction of the Xiong’an New
Area, a special economic zone earmarked
as the site for a massive new city in north-
ern China.
The bank has also strongly supported
major infrastructure projects such as the
“Belt and Road” initiative, the develop-
ment of the Yangtze River Economic Belt
and the collaborative development of the
Beijing-Tianjin-Hebei region. CCB’s loans
to the infrastructure sector amounted to
RMB3.36 trillion (US$534.31 billion) in 2017,
up almost 16% compared with the previ-
ous year. Meanwhile, the bank is develop-
ing its merger and acquisition teams to
support the reform of state-owned enter-
prises and Chinese companies’ efforts to
expand internationally.
To help the corporate sector become
more competitive, the bank is support-
ing efforts by businesses to cut excessive
industrial capacity, deleverage and reduce
costs. To this end, it has significantly
increased its loans to strategic emerg-
ing industries and advanced technology
sectors. The bank is also leading the way
in the marketization of debt-to-equity
swaps—with a contract value of RMB589.7
billion (US$93.85 billion) and implementa-
tion value of RMB100.8 billion (US$16.04
billion) —which has helped Chinese enter-
prises reduce their leverage.

The bank has also rolled out innovative

products such as the “Fast Loan to Small

and Micro Businesses,” “Yunshuidai” and

“Yunongtong” to support vulnerable parts

of the economy and to help smaller busi-

nesses reduce their financing costs. This

has led to loans to small and micro enter-

prises and agriculture-related sectors,

which reached RMB1.61 trillion (US$256.21

billion) and RMB1.77 trillion (US$281.67 bil-

lion), respectively.

On the consumer front, CCB actively

encourages both housing purchases and

rentals by drawing on its wealth of expe-

rience in housing finance accumulated

over three decades. It led the industry in

providing comprehensive housing rental

solutions and has launched housing rental

integrated service platforms. There are

more than 120,000 apartments available

on its housing rental platforms.

Fintech Innovation

To stay at the leading edge of innovation,

CCB accelerated its financial technology

(fintech) strategy in 2017. For instance,

it launched an industry-leading data

management and application system

to boost its competitiveness. The “New

Generation Core System” is designed

to grow the bank’s customer base and

create a new revenue stream through

system improvements.

In the area of data analytics, CCB has

built a big-data working platform and

delivered more than 430 big-data applica-

tion projects, including the establishment

of an industry-first property price index

and house rental index. The bank also con-

tinues to develop comprehensive financial

tools that utilize the internet, big data and

artificial intelligence to provide customers

with superior products and services.

Tapping new technologies, CCB has

been successful in managing and control-

ling its risk by accurately analyzing risk pat-

terns and improving its early risk warning

and control procedures. Through these

efforts to mitigate risk, CCB’s key indica-

tors of asset quality have been positive in

2017, with declines in both nonperform-

ing loans (NPL) and overdue loans ratios.

In 2017, the group’s NPL balance reached

RMB192.29 billion (US$30.60 billion), and

the NPL ratio was down by 0.03% year-on-

year to 1.49%.

Social Responsibility

Corporate social responsibility continued

to be a key priority for CCB in 2017. In par-

ticular, the bank is committed to serving

the public, improving livelihoods, protect-

ing the environment and promoting sus-

tainable development. For instance, CCB

engaged in targeted poverty alleviation by

supporting the development of poverty-

stricken areas. As of the end of last year, the

balance of loans for such efforts amounted

to RMB149.26 billion (US$23.75 billion), an

increase of 57.4% over the previous year.

CCB also continued to support long-

term philanthropic projects—including

assistance programs for students and

mothers—with charitable donations for

the year amounting to RMB77.86 million

(US$12.39 million). Meanwhile, CCB remains

committed to creating a green bank and

developing green credit to facilitate sus-

tainable development.

Finally, the bank has successfully

enhanced its consumer rights and protec-

tion measures, as reflected by its improved

customer satisfaction score. In 2017, the

overall satisfaction rating among CCB’s

personal customers was 2.9% higher than

the average in the banking sector.

PROMOTION

Steady Growth Driven by Innovation

In March 2018, China Construction Bank announced its 2017 Annual Operating Results. Here are some of the highlights:

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