August 2018^93
D
elhi Metro—the rapid transit system operated by
Delhi Metro Rail Corporation (DMRC)—probably isn’t
just the country’s foremost metro network, but indeed a
pioneer in the development of advertising avenues as
well. Today, it is the most sought-after network by the
OOH advertising industry in a market like Delhi NCR
where various bylaws have traditionally restricted the
OOH industry’s growth.
The DMRC network has cemented its place among the top
advertising destinations that offer high audience dwell
time and guaranteed eye-balls. Since the launch of the
first corridor in 2002, Delhi Metro network has expanded
to cover 288 km track length with 208 stations. As per
the DMRC data, the overall ridership of Delhi Metro was
2,760,000 in FY2016-17.
However, despite all the inherent advantages it hasn’t
been a smooth ride for the OOH industry in doing
business in the Delhi Metro network space. Realising the
vast advertising opportunity on this network, business
giant Reliance had some years ago launched its OOH firm
Big Street to handle exclusive advertising rights. Various
OOH players handling conventional formats too began to
invest heavily on this media. It picked up very well in the
first phase with a good number of categories advertising
such as BFSI, entertainment and lifestyle brands. But it
all went downhill soon after. The reasons were generally
attributed to the inexperience of those handling the new
media format which required a different selling skill set
and strategy while adhering to the strict guidelines set
by DMRC.
As the DMRC network expanded, it ran into losses.
The metro corporation was thereafter forced to adopt
a fresh approach to boost its non-fare revenues which
they realised could become the second biggest source
of revenue after ticketing. Thus, DMRC came out with
more relaxed and flexible terms and conditions besides
encouraging media owners to present their new ideas to
develop formats that could gel with the bylaws. Therefore,
various innovative and unconventional formats such as
semi-naming rights, train branding, digital media, etc.,
came into being, which are now generating triple digit
revenues for DMRC and OOH businesses.
Delhi Metro
TRANSIT MEDIA
By Bhawana Anand with inputs from Ria Banerjee