Computer Shopper - UK (2019-12)

HELPFILE&BUSINESSHELP

ISSUE 382|COMPUTER SHOPPER|DECEMBER 2019 121

Ienjoyed your recent article ‘UseWord like
apro’(Shopper379), but you didn’t mention
what Ifeel is oneof the most frustrating
aspectsof Word. When copyingamix of
imagesandtextfromawebpage,sometimes
it works, but usually it doesn’t, with the
images just being replacedby blank spaces.
Right-clicking on the spaces revealsaURL
link to asource image,soW ord knows what
theimagesshouldbe,butwon’tinsertthem.
It’s possibleto save images from the
web and insert them individually intoa
document, but this is very time-consuming.
Ihavedelved intoWord’s settings, but
nothing I’ve tried has madeadifference.Isit
not possibleto fo rce Word to insert images

Pictureimperfect

rather than their links? I’ve tried withWord

Professional 2010 andWord Home &

Student 2013, Firefoxand Windows 10.

Nick Taylor

Webpages areoften complex, with hidden

formatting or scripts that can preventasimple

copyand past eoft heir contents.Youdon’t

mention why you wantto pasteweb pages

intoWord, but whether you wantto save or

edit them it’s not the ideal platform. If your

purpose is theformer,we’drecommend you

open Firefox’s menu, choose SavePage As,

then save the page as an HTML file.Then you

can double-click the saved fileto view it in

Firefox. If you wantto edit the page,you can

open the HTML file inaweb editor

such as the freeWebsiteX5Go(www.

websitex5.com). In theory,all the

necessary scripts and images should

have been saved intoasub-folder.

If you have your own reasonsfor

sticking withWord, you’ll get the best

results by saving the HTML web page

as above,then opening the HTML file

from Word’s File ,Open dialog box.

However,you’re still likelyto find that

the formatting is incompleteand that

some images are missing. Whatever

your reasons, remember the HTML

and other elementsof awebsiteare

likely to be subjectto copyright, so

you shouldn’t reuse significant

portionsforyour own projects.

Iuse aGoogle Mail accountformy

personal email.Formost purposes

Iuse the @gmail.com address

associated with it, butfamily and

some old friends still use an email

address thatIset up onadomain

Iown. My son helped me

configure Google Mail so that it

could receive mails sentto this

address, and we added it as an

alias on my Google account so

that Icould also send from it.

It’s been working fineforafew

years, then suddenly it stopped

working.Ican receive emails, but when I

send, itfails withadelivery status

notificationtelling me my settings are

misconfigured or outof date(Ih aven’t

changed any settings).Ithought the

problem was intermittent until it dawned

on me thatIsimply don’t send with that

alias veryoften. My son’s travelling; can

you help me work out the problem?

David Simpson

When we looked intothe issue,ite merged

that Sk yisy our ISP ,and you’ve configured

Bouncingemails

Google Mailto use Sky’s secure mail

transfer protocol (SMTP) serverto send

mails from the problem email address.

This summer,anumber of Skyaccounts

were accessed in an attack. Although yours

wasn’t oneof them, the company reset its

users’ passwords asaprecaution. When this

happened, Google could no longer access

Sky’s serverto send mail on your behalf.

The fix isto open Settings in Google Mail,

navigat etot he Accounts and Import page,

then edit the settingsforyour alias and

updatethe password.

Allablur

Since updatingto Version 1903of Windows

10 Pro ,myL ock Screen picture is outof

focus when the computer starts. This

happens whether theLock Screen content

is set to Windows Spotlight or Picture.I

used to enjoyseeing thevarious landscapes,

but now they’re all fuzzy.Ist here areason

forthis, and any waytop revent it?

RodneyBroom

We’re not sure why Microsoftmade the

change,but there are several solutionsof

varying complexity.The easiest is notto log in;

after about 30 seconds the prompt will

disappear infavour of Windows Spotlight

information, and the picture will come into

focus. The next easiest option isto open

Settings using the gearwheel icon on theStart

menu, goto the Personalisation section, select

Colours, then switchoff Transparencyeffects.

Unfortunately,this affects all the aspectsof

the Windows interface where transparency is

used, which probably isn’t what you want.

There are two methodsto achieve what

you want. As you have Windows 10 Pro,the

easiest option isto use the GroupPolicy

Editor ,which is easier than the alternativeof

manually creatingaRegistry key. Open the

Start menu, typegpeditand run Edit Group

Policy from the results. Under the Computer

Configuration heading, expandAdministrative

Templates, thenSystem, then selectLogon.

In the right-hand pane,double-click Show

clear logon background, then in the dialog

that opens, select Enabled and click OK. Now

close the GroupPolicy Editor,and the next

time you lock or restart your PC you should

find that the background picture is crisp.

⬆‘Toomany bad auth attempts’ means you havealogin or

permissions problem

⬆You can saveacompleteweb pageforlater viewing or
editing, but we wouldn’t useWord foreither

⬆Ify ou have Windows 10 Pro,you can use the

Group Policy Editorto make the picture clear again

⬆From version 1903, Windows 10 blurs the login

screen picture