Contact your local consumer protection agency
While the ACCC is the national agency dealing with general
consumer protection matters, state and territory agencies may also
be able to assist you.
Australian Capital Territory
Office of Regulatory Serviceshttp://www.accesscanberra.act.gov.au
13 2281
Consumer Affairs Victoria http://www.consumer.vic.gov.au
1300 558 181
New South Wales Fair Trading http://www.fairtrading.nsw.gov.au
13 3220
Northern Territory Consumer
Affairshttp://www.consumeraffairs.nt.gov.au
1800 019 319
Queensland Office of Fair
Tradinghttp://www.fairtrading.qld.gov.au
13 7468
South Australia Office of
Consumer and Business Affairshttp://www.cbs.sa.gov.au/
13 1882
Tasmania Consumer Affairs and
Fair Tradinghttp://www.consumer.tas.gov.au/
1300 654 499
Western Australia Department
of Commerce—Consumer
Protectionhttp://www.commerce.wa.gov.au/
1300 304 054More information
The Australian Government has some great resources on how to stay
secure and safe online.
- Stay Smart Online Service—www.staysmartonline.gov.au
- CyberSmart website—www.cybersmart.gov.au
- Protecting Yourself Online publication—available at
http://www.ag.gov.au/cybersecurity