The_Essential_Manager_s_Handbook

INTRODUCTION / 11

of great presentations are described

in the Presenting section in clear,

concise, and practical detail.

Negotiating is challenging, complex,

and exciting, and another important

skill that all managers should

master. This section outlines various

techniques that can help to make

you a more successful negotiator

in every situation you face; from

teaching you how to manage your

own emotions, to understanding

your negotiation style.

Throughout this book, there are

many features aimed at helping

you to learn the essentials of being

a manager quickly and efficiently.

“Ask Yourself” boxes allow you to

review your situation and assess

how you can improve your skills,

while “Tip” boxes provide expert

advice. Case studies demonstrate

real-life examples for you to

learn from, and “Do’s and Don’ts”

boxes provide at-a-glance advice

on key topics.

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