The_Essential_Manager_s_Handbook

DELEGATING EFFECTIVELY / 45

INFORM OTHERS

Let everyone who may

be affected know what

has been delegated

to whom and how

much authority has

been granted.

ESTABLISH

CONTROLS

Agree on a specific

time for completion

of the task, and set

dates when progress

will be checked and

problems discussed.

ENCOURAGE

DEVELOPMENT

Insist from the

beginning that when

delegatees come to

you with a problem,

they also bring a

possible solution.

20 %

of your activity yields 80%

of your results; try to

do more of the 20% and

delegate the 80%

rather than delegating responsibility.

When you delegate, you should expect,

and accept, some mistakes by those

you delegate to. Mistakes are often good

learning experiences. You also should

put in place adequate mechanisms

for feedback so you will know

what is happening.

US_044-045_Delegating_Effectively.indd 45 30/05/16 3:00 pm