Newsweek - USA (2019-11-01)

NEWSWEEK.COM 33

BEST CUSTOMER SERVICE

Bridal Fashion /RYHO\ → 7.85

)DEXORXV)URFNV → 7.84

Winnie Couture → 7.65

Department
Stores

Nordstrom → 8.87

'LOODUGŠV → 8.75

%ORRPLQJGDOHŠV → 8.66

Fashion
Jewelry
& Accessories
Retailer

$OH[DQG$QL → 8.68

)RVVLO → 8.01

Icing → 7.98

Footwear Vans → 8.43

Crocs → 8.31

DSW → 8.25

High Jewelry
Retailer

Jared → 8.55

7LIIDQ\    &R → 8.53

.D\-HZHOHUV → 8.24

Jewelry
Retailer

James Avery → 8.71

Swarovski → 8.29

Pandora → 8.22

Lingerie Soma → 8.26

/D3HUOD → 8.21

Victoria’s Secret → 8.16

Luxury Fashion
& Accessories

Neiman Marcus → 9.11

Hugo Boss → 8.58

Versace → 8.54

Outdoor &
Athletic Apparel

(GGLH%DXHU → 8.90

The North Face → 8.52

Under Armour → 8.49

Plus-Size
Fashion

Torrid → 8.64

DXL → 8.40

Catherines → 8.31

Premium
Apparel

JoS. A. Bank → 8.85

5DOSK/DXUHQ → 8.58

7RPP\+LOɿJHU → 8.56

Second-Hand

Clothing

& Products

2QFH8SRQ$&KLOG → 7.94

5HG:KLWH %OXH7KULIW6WRUHV → 7.85

*RRGZLOO → 7.46

Sporting

Goods Retailer

6FKHHOV → 8.31

Academy Sports + Outdoors → 8.28

Finish Line → 7.80

Women’s

Apparel

--LOO → 8.88

Chico’s → 8.72

$QQ7D\ORU → 8.10

FOOD, HEALTH & BEAUTY

CATEGORY BRAND SCORE

Chocolate &

Candy Stores

See’s Candies → 8.79

Godiva → 8.76

Lindt → 8.42

Convenience

Stores

QuikTrip → 8.46

Wawa → 8.41

Sheetz → 8.26

Eyewear

Retailers

Warby Parker → 8.33

0\(\H'U → 7.96

(\HJODVV:RUOG → 7.82

Hearing

Care

Hearing Tracker → 7.74

HearUSA → 7.72

0LUDFOH(DU → 7.52

Perfume

& Cosmetics

Sephora → 8.55

M·A·C → 8.54

Bath and Body Works → 8.49

Pharmacies

& Drugstores

Good Neighbor Pharmacy → 8.39

*LDQW(DJOH3KDUPDF\ → 8.19

+HDOWK0DUW3KDUPDF\ → 8.12

Supermarkets 3XEOL[ → 9.01

Wegmans → 8.99

Trader Joe’s → 8.95