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■Coordinate work with other units to reduce duplication
of effort.
■Apply a consultative process when project involves
decisions that may affect other work units.
■Participate actively in division management meetings
and chair the meetings at least once every six months.
■Maintain effective communication with all division
managerial peers regardless of personal feelings.
■Use effective communication techniques to address
conflicts with peers.
■Eliminate any need for involvement by the vice presi-
dent to resolve conflicts with managerial peers.Upwards
■Communicate so there are no surprises to managers
higher in the hierarchy.
■Inform your manager of any events of critical impor-
tance, to the satisfaction of your manager.
■Prepare and submit all reports as required, on time.
■Identify and communicate sales shortfalls at least one
month before end of quarter.
■Suggest at least two cost-saving initiatives each quarter
to your manager.
See also: Communication, Customer Service and Support