94
New Equipment
■Help managers prepare for purchase of new hardware a
cost-benefit analysis that proves to be accurate within
10% of actual results.
■Prioritize requests for new equipment to reflect relative
business-case priorities.
■Ensure that new equipment works properly when made
available to users.
■Review cost-benefit analyses, make recommendations,
and submit to the CFO so it takes no more than one
month to complete new equipment request review.
■Anticipate needs for new equipment and budget for it so
no business process is negatively impacted by outdated
or nonworking equipment.
■Prepare and submit budget for new equipment acquisi-
tions to division manager no later than September 30 of
each year.
■Explain reasons why request for new equipment has
been postponed or denied, to satisfaction of requesting
manager.
■Ensure that all equipment purchased is compatible with
existing software and hardware 100% of the time.
■Ensure that all new hardware is operational within seven
days of receipt or in accordance with agreed-upon sched-
ule.
See also: Information Technology: Software, Information
Technology: Hardware and Operations—Management