Express CRN India – July 2019

COMPUTER RESELLER NEWSI JULY, 2019I crn.inI 13

RPA

to identify use cases which can bring
value in terms of time, resource
optimisation, process efficiency and
decreased overhead costs. For
instance, we have worked with our
customers for automating their invoice
processing, order fulfilment, report
generation, transactions
reconciliation,etc,” says Rama
Krishna, MD, Bodhtree Consulting.
The role of a channel partner has
transformed into that of a trusted
advisor on implementation of new and
emerging technologies. RPA gives
channel partners a great opportunity
to offer services around
implementation, process analysis,
integration and consulting.
“For us, RPA is an integral part of a
larger vision of “Connected
Intelligence”, which aims to help

customers by enabling their business

accomplish its key goals like cost,

growth, risk, customer experience by

connecting all the facets of digital

experience making automation the

DNA of every business process and

technology across all layers of

enterprise. This helps in freeing up the

human talent for creativity using

emotional intelligence and design

thinking while the machines assist

humans with all other activities that

involve, but are not limited to seeing,

listening, sensing, thinking, learning,

predicting and acting,” says Navneet

Singh, Global Business Head,

Intelligent Process Automation,

Zensar Technologies.

Addressing market opportunities

Automation and RPA, with their

impact and advantages, form a very

focused area and tend to have the

highest management attention.

THE ROLE OF A CHANNEL

PARTNER HAS TRANSFORMED

INTO ONE OF A TRUSTED

ADVISOR ON THE

IMPLEMENTATION OF NEW,

EMERGING TECHNOLOGIES.

RPA GIVES CHANNEL

PARTNERS AN OPPORTUNITY

TO OFFER SERVICES AROUND

IMPLEMENTATION, PROCESS

ANALYSIS, INTEGRATION AND

CONSULTING