The Business Book
199 Black Monday—October 19, 1987, when stock markets across the world suffered huge losses—was a strategic inflection point tha ...
200 The impact of the 9/11 terrorist attacks on the US in September 2001 was felt across the world; for some businesses it prove ...
201 to help meet targets. Browne caused more of a stir when BP launched a new brand identity in 2000. The bright green Helios lo ...
TO EXCEL TAP INTO PEOPLE’S CAPACITY TO LEARN THE LEARNING ORGANIZATION ...
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204 W hen a company is devoted to the development and education of its employees it will be able to reinvent itself constantly, ...
205 The five disciplines defined by Peter Senge enable organizations to change and develop through both individual and collectiv ...
206 School concluded that poor management practices were the major reason for employee turnover. The problem of high turnover in ...
207 Argyris joined forces with MIT professor Donald Schön to write the highly influential book Organizational Learning: A Theory ...
208 T H E F U T U R E O F B U S I N E S S I S S E L L I N G L E S S O F M O R E THE LONG TAIL T he “Long Tail” theory challenges ...
209 The Long Tail is based on a representation of a demand curve of the future marketplace (sales are shown vertically, products ...
210 See also: Managing risk 40–41 ■ Learning from failure 164–65 ■ Avoiding complacency 194–201 ■ Scenario planning 211 ■ Coping ...
211 See also: Managing risk 40–41 ■ Learning from failure 164–65 ■ Avoiding complacency 194–201 ■ Contingency planning 210 ■ Cop ...
212212 T H E S T R O N G E S T C O M P E T I T I V E F O R C E S D E T E R M I N E T H E P R O F I T A B I L I T Y O F A N I N D ...
213 See also: Study the competition 24–27 ■ Gaining an edge 32–39 ■ Leading the market 166–69 ■ Porter’s generic strategies 178– ...
214 similar growth is slow; within a specific star-rating the hotels are all fairly similar, as are the sizes of the big hotel c ...
215 The hotel industry is characterized by intense competitor rivalry. Some hotel chains have introduced loyalty schemes to try ...
216 IF YOU DON’T HAVE A C O M P E T I T I V E A D V A N T A G E , D O N ’ T C O M P E T E THE VALUE CHAIN T he goal of every com ...
217 Benetton’s value chain boosts its differentiation advantage. Clothes can be dyed in fashionable colors to match customer tas ...
218 IF YOU DON’T KNOW W H E R E Y O U A R E , A M A P W O N ’ T H E L P THE CAPABILITY MATURITY MODEL B usiness processes are a ...
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