6 kill outlookC 6 koillsr ene (^) esdkedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes
2 2 2
INDUSTRY G/ 2 %$/
Cognitive skills^28 %^2
Engagement skills^5 %
Management skills^11 % ^2
Physical abilities^1 %
Technology skills^12 %
Ethics^4 %
Self-eĴcacy^25 %^2
Working with others^14 %
(^96) keillss mkoilslti pnrigor (^) itsizekdil flo fr orecskuillisng and upskilling in the next five years (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes Global average
Creative thinking^43 %
Analytical thinking^38 %
Leadership and social inIJuence^38 %
Design and user experience^33 %
Empathy and active listening^33 %
Resilience, IJexibility and agility^33 %
Resource management and operations^33 %
Curiosity and lifelong learning^29 %
Motivation and self-awareness^29 %
AI and big data^24 %
:k 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
Global% %
TTyrpaeisn oifn trgain (^) itnyg ppreioritized by organizations surveyed for future reskilling and upskilling (share of organizations
surveyed)
2 2
ROLES INDUSTRY G/ 2 %$/
Employer-sponsored apprenticeships^11 %
Internal training departments^21 %^2
Licensed training from professional associations^19 %
On-the-job training and coaching^27 %^27
Private-sector online-learning platforms^11 % ^2
8 niversities and other educational institutions^11 % ^0
Workforce strategy outlook
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
INDUSTRY G/ 2 %$/
. Oijer higher wages^52 %
2. Improve talent progression and promotion processes^48 %
2. Provide eijective reskilling and upskilling^48 %
. Ocoijuenr^ tmrieosre^ remote^ and^ hybrid^ work^ opportunities^ within^33 %^2
. Improve internal-communication strategy^24 %
. Support employee health and well-being^19 %
7. Better articulate business purpose and impact^10 %^2
7. Improve safety in the workplace^10 %
7. Improve working hours and overtime^10 %
7. Oijer more remote work across national borders^10 %
K0oesyt c comommonp coomnpeonntenst (^) so off '+E,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
INDUSTRY G/ 2 %$/
. Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^30 %
2. Run comprehensive DEI training for managers^30 % ^2
. Run comprehensive DEI training for staij^30 %
. Prorolevside^ greater^ IJexibility^ on^ degree^ reTuirements^ for^25 %^22
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms %
Global %
Industry Profile 2 / 2
Government and public sector
Global Employee (millions, ILO estimates)
136. 4