Issue 98, Spring 2020118
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THE THOUGHT LEADER INTERVIEW
John Hennessy
Daniel Gross
The former Stanford president
and current Alphabet chair distills
leadership lessons from a long
career in the heart of Silicon Valley.
BOOKS IN BRIEF
What’s your story?
Daniel Akst
A brave new workless world
Mike Jakeman
A disappointing progress report
on diversity and inclusion
Theodore Kinni
ENDPAGE: RECENT RESEARCH
The three Ts of handling
consumer data
Matt Palmquist
Customers give personal information
to companies that are careful about
trust, transparency, and the type of
data they request.Cover illustration by Tang Yau Hoong