about the
authors
an O’Hair is dean of the University of Kentucky College of Communication and Infor-
mation. He is past presidential professor in the Department of Communication at the
University of Oklahoma and past president of the National Communication Association. He is
coauthor or coeditor of eighteen communication texts and scholarly volumes and has published
more than ninety research articles and chapters in dozens of communication, psychology, and
health journals and books. He is a frequent presenter at national and international communi-
cation conferences, is on the editorial boards of various journals, and has served on numerous
committees and task forces for regional and national communication associations.ary Wiemann is professor emeritus in the Department of Communication at Santa
Barbara City College in California. Her books, book chapters, journal articles, student and
instructor manuals, and online instructional materials all reflect her commitment to making effective
communication real and accessible for students. A recipient of awards for outstanding teaching, she
is also a communication laboratory innovator and has directed classroom research projects in the
community college setting. She serves on the editorial board of the Journal of Literacy and Technol-
ogy, is a frequent presenter at the National Communication Association convention, and has held a
number of offices in the Human Communication and Technology Division of that organization.orothy “Dolly” Imrich Mullin is a continuing lecturer in the Department of Commu-
nication at the University of California, Santa Barbara. Her published research is in the
area of media policy and effects. Her current focus is on teaching communication to undergrad-
uates. She specializes in large introductory communication courses, including research methods
and theory, and has been recognized for her efforts with a Distinguished Teaching Award.
She also trains and supervises the graduate student teaching assistants, working to develop and
promote excellent teaching skills among the professors of the future.ason Teven, an award-winning scholar and teacher, is professor of Human Communication
Studies at California State University, Fullerton. He has published widely in academic journals
and is devoted to programmatic research and the social scientific approach to human communication,
with research relating to credibility, caring, and social influence within instructional, interpersonal,
and organizational communication contexts. His most recent scholarly activities include the examina-
tion of superior–subordinate relationships within organizations; communication competence; and
the impact of personality traits on communication within the workplace and interpersonal relation-
ships. One of his instructional innovations includes the development of an undergraduate Teaching
Associate (lab director) program for the basic course in Human Communication.D
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