Real Communication An Introduction

xiv

and grace; and Associate Editor Alexis Smith for leading the exciting and com-

plex development of the text’s LearningCurve. Without the production staff at

Macmillan Education, this manuscript would be nothing more than black words

on white paper fresh from our printers (with quite a few typos to boot!). So we

thank Managing Editor Shuli Traub for her leadership; Project Editor Annette

Pagliaro Sweeney for her calm dedication and superior organizational skills; and

Assistant Director of Editing/Design and Production Elise S. Kaiser. Also, we

credit Art Director Lucy Krikorian; our permissions specialists, Linda Winters

and Eve Lehmann; and our capable photo researcher, Sue McDermott Barlow.

Finally, we wish to thank Macmillan Education’s extraordinary marketing staff

for their incredible commitment and excitement about our book—and their will-

ingness to share that excitement with others: Marketing Manager Tom Digiano

and Senior Market Development Manager Sally Constable.

Finally, books simply do not happen without the feedback and suggestions

of respected colleagues who read drafts of every chapter and tell us what works

and what doesn’t. Thank you for being part of this process: Ashley Alfaro,

Tarrant County College Southeast Campus; Jonathan Bowman, University of

San Diego; Braze Brickwedel, Tallahassee Community College; Aaron

Burton, Bowling Green State University; Anna Carmon, Indiana University-

Purdue University Columbus; Tim Chandler, Hardin-Simmons University;

Katie Fischer Clune, Rockhurst University; Jennifer Fairchild, East Ken-

tucky University; LaKresha Graham, Rockhurst University; Deborah Hefferin,

Broward College; Laura Janusik, Rockhurst University; Mignon Kucia, Missis-

sippi College; Melanie Laliker, Bridgewater College; Amy Lenoce, Naugatuck

Valley City College; Kate Magsamen-Conrad, Bowling Green State University;

Marc Martin, Holy Names University; Amanda Melniczek, Guilford Tech

Community College; John Modaff, Moorehead State University; Pamela Morris,

University of Wisconsin–La Crosse; Courtney Neujahr, California State

University–Fullerton; Dan Rogers, Cedar Valley College; Charlie Pavitt,

University of Delaware; Johnny Rowing, College of Western Idaho; Joe Sheller,

Mount Mercy University; Yasmin Shenoy, University of Hartford; Maggie

Sullivan, Loras College; Elizabeth Tolman, South Dakota State University;

Rikki Tremblay, California State University–Fullerton; Gwen Wittenbaum,

Michigan State University.

Preface

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