Wake Up and Smell the Profit - 52 Guaranteed Ways to Make More Money in Your Coffee Business

(Wang) #1
Wake up and smell the profit. 17

Hugo – true story


Many years ago I had a friend who decided
to open a chain of cafés. He had come from a
manufacturing background and felt that the
coffee business was an easy way to make money. He had big
plans, a big budget, and he was going to roll them out and make
his millions.

He insisted, no matter how strongly I tried to persuade him
otherwise, that all the food could simply come in the back door
from the cheapest supplier and that the coffee should be
capable of being made by a monkey. Ideally he wanted a
machine that could simply produce money. He wanted a
“production line” version of a coffee shop.

He set up his café and sourced a variety of products. He put in
great systems and even created a reasonable looking business.

This doesn’t mean that the rest of the items on your menu should
be mediocre. Everything should be delicious, but you must have a
few “halo” products. Products that you can shout about and use to
show your customers the level of effort and care that you put into
your food. This helps to provide confidence in the rest of your offer
and enables your business to stand out from the crowd.

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