2019 Annual Report (^71)
- Used this platform to provide holistic
training and certification for key software
roles such as software development
managers, software engineers, system
engineers, and product management
engineers. - Had more than 9,000 employees pass the
required certification in 2019.
● Trustworthy processes
- The key to a trustworthy process lies in
preventing implantation, tampering, and
backdoors throughout a repeatable and
traceable process. - In 2019, we preliminarily built
trustworthiness into the whole process from
requirement definition, coding, and build, to
testing, release, and deployment. - A total of 62 business domains and
product lines have participated in this
transformation.
● Code refactoring
- We created a team culture that is conducive
to clean code and continuous refactoring,
optimized the product architecture based
on trustworthy results, and refactored
legacy code under this architecture, thereby
cleaning the code.
● Trustworthy results
The key to achieving trustworthy results
is ensuring both security and resilience,
systematically resolving issues on the
architecture side, and making steady and
gradual progress.- In 2019, we completed threat analysis,
defined what a trustworthy product is, and
set external certification goals for all our
products. All of this informed our software
architecture improvement. - Our MA5800 has passed the tier 4
certification of the National Institute
of Standards and Technology (NIST)’s
Cybersecurity Framework (CSF), Euler OS
of CC EAL4+ certification, and HongMeng
Kernel of CC EAL5+ certification.
■ Transformation in the Carrier Business
In this area, we implemented user-oriented and
experience-driven digital transformation, and
achieved quick product iteration.● Internally, we:- Transitioned the role of pre-sales tools from
imposing control to supporting operations,
and enabled them to support all major
operating scenarios; - Extended the coverage of sales project tools
to all scenarios, supporting online project
operations throughout the entire process; - Gradually refined the online bidding and
contracting workspace and supported
standardized and coordinated reviews for
typical scenarios; - Made the Three Cloud the company’s major
digital marketing and sales platform for
customer engagement; - Fostered a habit of acquiring data and
managing everyday work using smartphones
among managers, taking us close to hitting
our target of no offline reports.
● Externally, we:- Embedded the Integrated Service
Delivery Platform (ISDP) into customers’
production processes, allowing for multiple
parties to manage delivery projects in a
well-coordinated manner; - Kept transaction information structured,
improved the transaction efficiency of both
the buyer and seller, and continuously
improved customer loyalty.
■ Transformation in the Enterprise Business
In this area, we:● Built a secure, compliant, and efficient digital
operation platform, along with identity, policy,
business performance, and incentivization
centers that target partners such as
governments and enterprises, with a focus on
supporting operations and business continuity.