Cyans Annual Report 2019

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2.2 Actual performance compared to the performance targets established in the annual
plan


More details regarding actual performance by KPI category are provided below.


2.2.1 Safety


The Safety Key Performance Area (SKPA) is monitored and managed through the following
Key Performance Indicators (KPIs) and Performance Indicators (PIs):



  1. KPI 01: Level of effectiveness of the safety management system (EOSM)
    a. KPI 01a: Level of effectiveness of the safety management system (All the EOSM
    Management Objectives except the Safety Culture Management Objective)
    b. KPI 01b: Level of effectiveness of the safety management system (The Safety Culture
    Management Objective of EOSM)

  2. KPI 02: Application of the severity classification based on the Risk Analysis Tool (RAT)
    a. KPI 02a: Percentage of application of the severity classification based on the Risk
    Analysis Tool (RAT) for Separation Minima Infringements (SMIs)
    b. KPI 02b: Percentage of application of the severity classification based on the Risk
    Analysis Tool (RAT) for Runway Incursions (RIs)
    c. KPI 02c: Percentage of application of the severity classification based on the Risk
    Analysis Tool (RAT) for ATM Specific Occurrences (ATM)

  3. KPI 03: Level of Just Culture

  4. SPI 04: Level of Occurrence Reporting

  5. SPI 05: Number of Separation Minima Infringements

  6. SPI 06: Number of Runway Incursions

  7. SPI 07: Number of Airspace Infringements

  8. SPI 08: Number of ATM Specific Occurrences


The Union wide performance targets are:



  1. KPI 01a: Level D (All other MOs) by 31- 12 - 2019

  2. KPI 01b: Level C (Safety Culture MO) by 31- 12 - 2019

  3. KPI 02a: 80% RAT SMIs by 31- 12 - 2017 and 100% by 31- 12 - 2019

  4. KPI 02b: 80% RAT RIs by 31- 12 - 2017 and 100% by 31- 12 - 2019

  5. KPI 02c: 80% RAT ATM by 31- 12 - 2017 and 100% by 31- 12 - 2019


Analytically, the level of performance of the
Key Performance Indicators KPI 01a – level of
effectiveness of the safety management
system (All the EOSM Management
Objectives except the Safety Culture
Management Objective) was lower than
planned – instead of D the achieved
performance was C. Even though every effort
was made to aim D there was no prospect for improvement beyond C. The target level D
appears not possible to achieve due to the recorded lasting organisational and resource issues.

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