Cyans Annual Report 2019

(marinoscy71) #1

In particular, the level of performance in safety and environment was in accordance with the
performance targets as laid down in the Annual Plan of 2019. The level of performance in the
cost efficiency key performance area was better by 5% while the level of performance in the
capacity key performance area was lower by 8%. It should be noted however, that in the same
period, air traffic demand was higher by 9% both in movements ans service units from
compared to 2018. Additionally, it must be noted that this increase was significantly higher
that what was forecasted by STATFOR (35.9% in SU).


KPI Target 2019 Actual Result 2019 Explanation of differences Mitigating measures

Safety The Union wide
performance
targets are:



  1. KPI 01a: Level
    D

  2. KPI 01b: Level
    C

  3. KPI 02a: 100%

  4. KPI 02b: 100%

  5. KPI 02c: 100%


The Union wide
performance
targets are:


  1. KPI 01a: Level C

  2. KPI 01b: Level C

  3. KPI 02a: 100%

  4. KPI 02b: 100%,

  5. KPI 02c: 100%


The target level
D appears not
possible to
achieve due to
the recorded
lasting
organisational
and resource
issues


  • Organisational
    restructuring.

  • Staffing corporate
    SMS and the local
    ATC Unit SMSs
    organizational
    structures;

  • Implementation of
    the latest Safety
    Management
    System Procedures


Capacity


(average
delay per
flight in
minutes)


0,6 min (all delay
causes)

1, 18 min
The differences
are due the
chronic problem
of the inability
of the ACC to
manage its
resources.

Both transfer to the
new ACC and the
creation of the
company are ongoing.
Additionally, for 2020
the ANSP is recruiting
15 ATCOs.

Environment


FAB Level


(reduced
route
extension)


- 2,5%


deviation of air
traffic network
from shortest
route.

- 2,1%


Annual target for
actual RESTR:
0.55%

The target is not
calculated wrt
the FIR in
question but in
relation to the
city -pair.

None required

Cost
Efficiency



  1. 2 % decrease of
    the Unit Rate


12 % 1. Lower cost
was achieved
for one
major
investment
(ATM
system)


  1. Increase in
    traffic


None required
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