Cyans Annual Report 2019

All of the above are illustrated with the table below comparing the planned and actual

performance in the KPIs and including an explanation of differences and the mitigating

measures:

KPA Planned

target

2019

Achieved

performance

2019

Explanation of

differences

Mitigating measures

SAFETY

KPI 01a: Level of
effectiveness of
the safety
management
system (All the
EOSM
Management
Objectives except
the Safety Culture
Management
Objective)

D C 1. The 2019 KPI

01a results are

improved

compared to

the 2018

results.

2. The safety
   surveys 2018
   level B score
   improved to
   level C and
   this improved
   the overall
   score for KPI
   01a to C which
   is still below
   the Union
   Wide Target
   D.


3. The target
   level D
   appears not
   possible to
   achieve due to
   the recorded
   lasting
   organisational
   and resource
   issues.
   
   
   1. Organisational
      restructuring.
   
   
   2. Staffing corporate SMS
      and the local ATC Unit
      SMSs organizational
      structures;
   
   
   3. Implementation of the
      latest Safety
      Management System
      Procedures by the ATC
      Units and the
      Corporate SMS
      Function in order to
      improve safety
      effectiveness on:
   
   
   
   

a. The coordination of

the Emergency

Response Plans;

b. Change

Management;

c. Management of

internal and

external interfaces

via formal

arrangements;

d. Publication of

safety levels;