Fortune - USA (2020-12)

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Productivity in

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THINK, MCFLY,

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Michal Lev-

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The Conversation

10 AJAY BANGA An annotated discussion with the departing

CEO of Mastercard. INTERVIEW BY CLIFTON LEAF

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4 FORTUNE DECEMBER 2020/JANUARY 2021

Foreword

8 A Challenge
to Measure Up
BY CLIFTON LEAF

The Brief

17 Why Business Is
Bullish on Biden
BY GEOFF COLVIN

23 The 2021 Crystal Ball:
Fortune’s Predictions
on How the Next
Year Will Play Out

34 The Best Workplaces
in Retail: Where Happy
Employees Thrive
BY LYDIA BELANGER

34 Fortune’s Blue Ribbon
Companies 2021
BY LYDIA BELANGER

39 The Quantum
Computer Industry
Enters a New
Dimension
BY ROBERT HACKETT

Passions

149 The Fortune

Holiday Gift Guide

BY DANIEL BENTLEY

Departments

WHAT OUR

EDITORS

ARE UP

TO NEXT

The Cartographer

160 State Budgets on the

Brink: Mapping the

COVID-Induced Shortfall

From Coast to Coast

BY BRIAN O’KEEFE

& NICOLAS RAPP

23

CONTENTS

BANGA: MACKENZIE STROH