492 Index
Vocal delivery, 269–275
Vocalized pauses, 273–274
Volume of speech, 269–270
Voluntary audiences, 116W
Wales, Jimmy, 53
Wayne, John, 423
Wayne, Lil, 105
Web directories, for topic selection, 138
Webster, Daniel, 9, 29, 273
Whiteboards, as presentation aids, 300
Whittier, John Greenleaf, 135
Wiesel, Elie, 9
Wikipedia, 157–158
Will, George F., 246
Williams, Brian, 232
Williams, Charles, 96
Williams, Doug, 232
Williams, Robin, 428
Wilson, Woodrow, 37
Winfrey, Oprah, 16, 49, 53
Wit, 430. See also Humor
Wood, Karen, 330
Words, 238–242
adding no meaning, eliminating, 241
concise use of, 241–242
correct use of, 240–241
descriptive, 326–327
emotion-arousing, 390
memorable word structures and, 244–250
simple, 240
specific, concrete, 238–239
Work groups, in audience analysis, 110
Working memory theory of listening, 69
Workplace speaking, 415–419
World Wide Web, 155
Written citations, 60
Written language style, 237–238Y
Yin Ping, 74–75
You-statements, 89Z
Zakaria, Fareed, 133
Zupanic, Heather, 405–408Tocqueville, Alexis de, 428
Topical organization, 184–186
Topics
introducing, 215
narrowing, 32–33, 138–139, 337
selecting, 21, 32–33, 133–138, 337, 362
Transactive model of communication, 7–8
Transformational leaders, 444
Transitions, 195–197, 267
Translators, 278
Trudeau, Garry, 424–425
Truman, Harry S, 104, 389
Trump, Donald, 414
Trustworthiness, credibility and, 373
Truth, Sojourner, 9
Turnitin, 59
Twain, Mark, 9, 120, 135, 273, 430U
Unbiased language, 107
Unbiased sources, 171
Understanding, 67
presentation aids to enhance, 291
strategies to enhance, 324–328
Understatement, 430V
Value, propositions of, 364, 365–366
Values
in audience analysis, 115
changing or reinforcing, 346–347
common, identifying, 113–114
Variety in speech, 272–274
Verbal cues, to signal end of speech, 229–230
Verbal irony, 430
Verbal responses, in audience analysis, 126
Verbal transitions, 195–196
Vertical search engines, 156
Video presentation aids, 303–304
Visual brainstorming, 136–137
Visual channel, 5–6
Visual images, to invoke emotions, 391
Visual learners, 328
Visual materials, to transcend language
differences, 114
Visual print learners, 327
Visual rhetoric, 292
Visualization, in motivated sequence, 406–407
Vocal cues, to reinforce main ideas, 335Z06_BEEB3981_05_SE_INDX_480-492.indd 492 11/19/14 4:21 PM