Barrons AP Psychology 7th edition

(D) Cognitive dissonance theory posits that it is stressful to hold a thought (e.g., I hate my boss)
that contradicts one’s actions (e.g., I am really nice to my boss). The stress motivates people to
reduce the dissonance by bringing their beliefs into line with their actions. Therefore, since Elsa
cannot change her behavior, she is likely to change her beliefs about her boss.