UiPath “Together”: Automation
in a Fast-Changing WorldCLICK TO WATCH^ | 1:52
emphasise education so that people get
on board, because the more people
know about automation in the company,
the quicker transformation will happen –
it’s a journey.”
Having that knowledge in mind
inevitably helps overcome the often
bumpy early adoption stages, what
McGarry refers to as the automation
three-hit wonder. “You normally start
the first time and fail because you
haven’t taken it seriously enough.
Either you haven’t put enough money
behind it or enough seasoned pro-
fessionals who have done it beforebehind the automation programme.
So you do it again, it goes pretty well
and you think: this is interesting, let’s
scale it. Then it goes to the third round
where it really ramps up and starts
paying for itself. That’s the three-hit
automation wonder or automation
cycle most companies go through as
they mature in their automation journey.”
Getting to that stage requires belief
in the technology, as Duddridge reiter-
ates. “I can’t think of a single technology
project that can deliver a return on
investment from day one. Realistically
there is an investment period involving334
FEBRUARY 2021DANILO MCGARRY / UIPATH / ISG AUTOMATION