100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

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192 • 100 GREAT BUSINESS IDEAS



  1. Publicizing and using the results. While everyone should
    understand the overall objectives, deciding who should receive
    specifi c information, why and how often, is also important.
    Too much detail can lead to paralysis by analysis; too little, and
    the benefi ts are lost. Use the information to guide decisions,
    strengthening areas that need further action, and using the
    process dynamically.

  2. Reviewing and revising the system. This allows wrinkles to be
    smoothed out and new challenges to be set. The best way to tell
    whether the balanced scorecard is working for your business
    is to set higher measurement goals every year, and continue to
    meet them.

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