http://www.alsenosy.com | http://www.professionalengineers.usPMBOK® Guide, page 516 , Section13.2
Plan Stakeholder Engagement
Plan Stakeholder Engagement is the process of developing approaches to involve project
stakeholdersbasedontheirneeds,expectations,interests,andpotentialimpactsontheproject.The
keybenefitisthatitprovidesanactionableplantointeracteffectivelywithstakeholders.Thisprocess
isperformedperiodicallythroughouttheprojectasneeded.(ThePMBOK®Guide–Fifth Editioncalled
thisprocessPlanStakeholderManagement).
216.Answer:A.
PMBOK® Guide, page 523 , Section13.3
Manage Stakeholder Engagement
ManageStakeholderEngagementistheprocessofcommunicatingandworkingwithstakeholdersto
meettheirneedsandexpectations,addressissues,andfosterappropriatestakeholderinvolvement.
Thekeybenefitofthisprocessisthatitallowstheprojectmanagertoincreasesupportandminimize
resistancefromstakeholders.Thisprocessisperformedthroughouttheproject.Theinputs,toolsand
techniques,andoutputsoftheprocessaredepictedinFigure 13 - 7 .Figure 13 - 8 depictsthedata flow
diagramfortheprocess.
217.Answer:D.
PMBOK® Guide, page 530 , Section13.4
Monitor Stakeholder Engagement
MonitorStakeholderEngagementistheprocessofmonitoringprojectstakeholderrelationshipsand
tailoringstrategiesforengaging stakeholdersthrough modificationofengagementstrategiesand
plans.Thekeybenefitofthisprocessisthatitmaintainsorincreasestheefficiencyandeffectiveness
of stakeholder engagementactivities as the project evolves and its environment changes. This
processisperformedthroughouttheproject.Theinputs,toolsandtechniques,andoutputsofthe
processaredepictedinFigure 13 - 9 .Figure 13 - 10 depictsthedataflowdiagramfortheprocess.
218.Answer:C.
PMBOK® Guide, page 512 , Section13.1.2.4
DataRepresentation
Power/interestgrid,power/influencegrid,orimpact/influencegrid.Eachofthesetechniques supports
agroupingofstakeholdersaccordingtotheirlevelofauthority(power),levelofconcern aboutthe
project’soutcomes(interest),abilitytoinfluencetheoutcomesoftheproject(influence), orabilityto
causechangestotheproject’splanningorexecution.Theseclassificationmodelsare usefulforsmall
projectsorforprojectswithsimplerelationshipsbetweenstakeholdersandthe project,orwithinthe
stakeholdercommunityitself.