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- Manyprojectsestablishtolerancesandcontrollimitsforprojectandproductmeasurements.
Tolerances(thespecifiedrangeofacceptableresults)andcontrollimits(theboundariesof
commonvariationinastatisticallystableprocessorprocessperformance). - Thecostofquality(COQ)includesallcostsincurredoverthelifeoftheproductbyinvestment
in preventing nonconformance to requirements, appraising the product or service for
conformancetorequirements,andfailingtomeetrequirements(rework).Costofqualityof
oftentheconcernofportfoliomanagement,programmanagement,thePMO,oroperations. - Themosteffectivequality management isachieved whenqualityis incorporatedinto the
planninganddesigningoftheprojectandproduct,andwhenorganizationalcultureisaware
ofandcommittedtoquality.
237.Answer:B.
PMBOK® Guide, page 676 , SectionX4.6
Key concepts for Project Resource Management include thefollowing:
Projectresourcesincludebothphysicalresources(equipment,materials,facilities, and
infrastructure) and team resource (individuals with assigned project roles and
responsibilities).
Differentskillsandcompetencesareneededtomangeteamresourcesversusphysical
resources.
Theprojectmanagershouldbeboththeleaderandthemanageroftheprojectteam,
andshouldinvestsuitableeffortinacquiring,managing,motivating,andempowering
teammembers.
The project manager should be aware of team influences such as the team
environment, geographical location of team members, communication among
stakeholders, organizational change management, internal and external politics,
culturalissues,andorganizationaluniqueness.
The project manager is responsible for proactively developing team skills and
competenceswhileretainingandimprovingteamsatisfactionandmotivation.
Physicalresourcemanagementisconcentratedonallocatingandutilizingthephysical
resourcesneededforsuccessfulcompletionoftheprojectinanefficientandeffective
way.Failuretomanageandcontrolresourcesefficientlymayreducethechanceof
completingtheprojectsuccessfully.
238.Answer:C.
PMBOK® Guide, page 676 - 677 , SectionX4.7
Key concepts for Project Communications Management include the following:
o Communicationistheprocessofexchanginginformation,intendedorinvoluntary,between
individualsand/orgroups.Communicationsdescribesthemeansbywhichinformationcanbe
sentorreceived,eitherthroughactivities,suchasmeetingsandpresentations,orartifacts,
such as emails, social media, project reports, or project documentation. Project
Communication Management addresses both the process of communication and
managementofcommunicationsactivitiesandartifacts.