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- As part of the communications model, the sender is responsible for:
A. Ensuring that the receiver agrees with themessage
B. Confirming that the communication is correctlyunderstood.
C. Presenting the information in the most favorablemanner.
D. Decoding the medium correctly.
- As part of the communications model, the receiver is responsible for :
A. Agreeing with the sender'smessage.
B. Pretending that the message is received only partially, to encourage furtherdiscussions.
C. Ensuring that the information is received in its entirety, understood correctly, and
acknowledged or responded toappropriately.
D. Specifying that a verbal message does not give insight to problem areas, and requiring that
the message be reduced to writing to avoid potentialconfusion.
171.Sources of information typically used to identify and define project
communication requirements include all of the following EXCEPT:
A. Project organization and stakeholder responsibilityrelationships.
B. Disciplines, departments, and specialties involved in theproject.
C. Logistics of how many persons will be involved with the project and at whichlocations.
D. Availability of the project sponsor at the project location.
172.Communication activities have many potential dimensions that generally
include all of the following EXCEPT :
A. Written, oral, andnonverbal.
B. Internal andexternal.
C. Conceptual and definitive.
D. Formal and informal.
173.All of the following are information management and distribution tools
EXCEPT:
A. Hard-copy documentmanagement.
B. Electronic communications management.
C. Inputting project performance data into a spreadsheet ordatabase.
D. Electronic project management tools.
174.Techniques and considerations for effective communications management
generally include all of the followingExcept:
A. Meeting management techniques, such as preparing an agenda and dealing withconflicts.
B. Conflict management for building consensus and overcomingobstacles.
C. Listening techniques, such as listening actively and removal of barriers that adversely affect
comprehension.
D. Providing a more comfortable environment in project conference rooms to strengthen project
teamcohesion.