Coaching Toolkit for Child Welfare

Chapter 4: Capacity Building 115

plan-analyze some more” trap. Learning here is limited by the fear

of not doing things correctly.

Common issues and challenges

The following list identifies common issues and challenges to the
coaching process and the corresponding toolkit section that
describes strategies that may remedy these problems.

For this situation: Consider the following:

The agency mandates coaching, but
learners are resistant and attempt to
sabotage the coaching process.

 Enrollment (Chapter 6:

Coaching Models)

 Motivation (Chapter 4:

Capacity Building)

 Learner readiness (Chapter 8:

Readiness)

 Stages of implementation and

change agents (Chapter 7:

Implementation)

The agency, not the learner, sets the goals
of the coaching relationship (what skills
must be learned).

 Enrollment (Chapter 6:

Coaching Models)

 Motivation (Chapter 4:

Capacity Building)

 Goal-setting and contracting

(Chapter 4: Capacity Building)

 Adult learning (Chapter 3:

Framework and Foundation)

You notice and report concerns regarding
child welfare safety or ethical issues.

 Contracting (Chapter 4:

Capacity Building)

 Ethics (Chapter 11: Ethics of

Coaching)