Coaching Toolkit for Child Welfare

Chapter 6: Coaching Models 145

Table 6.4. Creating a Contract Agreement, (adapted from the National Staff
Development Council, 2008)

Contract
Agreements
Topics

Key questions

Clarifying
expected
results (the
agency,
learner, and
coach should
be clear about
expected
results)

 What results does the agency expect by implementing

coaching? Over the next month? Over the next year?

 What results does the learner expect by implementing

coaching? Over the next month? Over the next year?

 What results does the coach expect by implementing

coaching? Over the next month? Over the next year?

 What are the agency’s improvement goals?

 How will success be measured?

Setting
expectations
of roles and
boundaries

 What does each member of the learning community

(leadership, supervisors, and learners) expect of the coach

and the work the coach will do?

 What are the boundaries of the coach’s work?

 Should the coach attend staff meetings?

 What are the defined responsibilities of the coach's role?

Identifying the
learners

 Will the coach be working with specific units (for

example, Adoption Agency or Emergency Response) or

with various units throughout the agency?

 Is it predetermined who will receive coaching and who

will not?

 Is this coaching voluntary or mandated?