and letting them know that you listened and heard what they
said.
Some of my favourite replies are:
FANTASTIC. I LIKE IT. GOOD ONE.
NICE. YES, THAT’S GOOD. MMM-HMMM
I bet you’ve got some of your own, too. What would you add to this
list?
Here’s Your New Habit
WHEN THIS HAPPENS...
The person gives an answer to a question I’ve asked...
INSTEAD OF...
Rushing on to the next question...
I WILL...
Acknowledge the reply by saying, “Yes, that’s good.”