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Flexible Organization

Flexible Organization

theSpotifyModel

Spotifyhas grown rapidly since 2006 and faced the challenge of coordinating 30 teams in

three cities. In order to manage these challenges, an organizational model was introduced

that is characterized by flexible structures and is perceived as a prototype of new

organizational forms by many technology-driven companies.

T-Systems has oriented its basic flexible organization model on this. It operates in a very

dynamic environment that requires ever shorter cycles of adaptations to changing

technology, market and customer requirements. The flexible Organization offers a suitable

organizational framework for this in order for faster changing priorities and shorter cycles. It

enables flexible deployment of employees in flat hierarchies and the application of new

working methods.

For T-Systems' managers and employees, the introduction of a flexible organization is

associated with a cultural change that TSI is actively supporting.

A more detailed description of the individual elements and roles of a flexible organization can

be found on the following pages.