minutes for Sheila to relax, to get off her defenses, and to be
open again to what we said. You give a gift when you practice
listening. That’s why you need PowerPhrases for listening!
It was a special day for Bob and me. We went for the same
walk we take every week. We watched the same shows, ate the
same food, and did the same things. Something was special.
What was it?
When the day ended, Bob asked, “Did you enjoy being with
me today?” “Very much,” I responded. He explained, “Today, I
decided I was going to listen to you all day and put myself on
hold.” I had no idea! I just thought we were getting along great.
You give a gift when you practice listening. That’s why you
need PowerPhrases for listening!
Yep! PowerPhrases to open them up, to draw them out, to
keep them talking. You need PowerPhrases that are short, spe-
cific, targeted, and say what you mean, and mean what you say,
without being mean when you say them.
PowerPhrases for Listening Are Short
If you’re talking, you’re not listening! So while you will want
to make short statements to encourage them to talk, your com-
ments need to be brief enough to allow them all the room they
need to talk. The speaker will appreciate short PowerPhrases
like:
Tell me more.I hear you.What else?Listen So They Speak Freely 125