- You Don’t Have to Put Up with Put- 148
Downs: PowerPhrase Responses to
Unkind Criticism - Don’t Resist Anger, Defuse It: 156
PowerPhrases to Handle the Angry Person - Use Anger as a Tool, Not as a Weapon: 164
PowerPhrases to Express Anger - How to Disagree without Being 175
Disagreeable: PowerPhrases to
Handle Disagreements - Homicide Is Not an Option: 185
Use PowerPhrases to Address Issues - What He Says Is Not What She Hears and 193
What She Says Is Not What He Hears:
PowerPhrases between the Genders
Part 4 Put Your Best Self Forward with
PowerPhrases
- Tips for Using PowerPhrases 207
- Answers to Readers’ Most Pressing, Vexing, 214
and Perplexing Communication Questions - Oh, My Gosh! PowerPhrases Really Work! 219
Success Stories from the Field - Your PowerPhrases Final Exam 224
A Final Personal Note 239
Index 241
Contents v