Chapter Quiz ......................................................................................................

1. What employees are the best candidates for the coaching
   role? Who would fit that description on your team?


2. What four key attributes characterize the coaching role?


3. Name four ways to establish coach/team member trust.
   Which are you weakest in?


4. What method of verifying your communication to the
   team appeals most to you? Which one haven’t you tried?


5. Which method of affirming your team members would
   work best in your environment?


6. Name three nonmoney motivators from this chapter that
   you currently use.

Coaching, Mentoring and Managing

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