Coaching, Mentoring and Managing: A Coach Guidebook

5

Examples

Consequence (Negative) Basic Employee Need

Closer supervision Increasing independence

No promotion Growth and affirmation

Reduced responsibilities Pride in achievement
Reduced income Consistent lifestyle
No consequences will motivate any two people exactly the
same way — but motivating consequences can be found for any
team member. Human beings change negative behavior only when
consequences encourage ... even force ... positive behavior.

Reward Achievement

Changing any negative behavior for long demands external
motivation. As research and job interviews increasingly point out,
the best motivation isn’t always money. For instance, showing that
new behavior will benefit the employee’s leisure time, health,
safety or status (through promotion or increased autonomy, etc.)
often provides the needed incentive to change behavior.

The Counselor Role: Confrontation and Correction

The best

motivation isn’t

always money.