Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1

6


“Look Before You Leap” Checklist ...................................................................


Use this checklist to answer these questions before
confronting an employee’s problem behavior.


Integrating the Individual and the Team




Question Answer Likely Your
Employee Response
Response


  1. What are the facts
    of the problem?

  2. What behaviors
    are at issue?

  3. What are the
    consequences if
    things go unchanged?

  4. Does the problem
    affect immediate
    objectives?

  5. How does the employee
    problem affect the
    long-range team goal?

  6. What are the benefits
    of changed behavior?

  7. Am I in control and
    ready to discuss
    this situation?

  8. How can I support
    this employee and
    the team?

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