Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1
266

What should StaffCoach™ follow-up be as a result of
this scenario?
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  1. Seeking Participation and Involvement
    The Right Way
    Barb:
    So how much computer equipment is missing?
    Joan:
    About $6,000 worth. Two units and a hard disk.
    Barb:
    Any ideas about how it happened?
    Joan:
    None. Except I know it wasn’t anyone on the team. Ever
    since you gave us the key to the equipment room, each of
    us has taken turns with hourly inventory.
    Barb:
    What does security say about it?
    Joan:
    That it was probably an inside job. But I still say that it
    wasn’t one of the team, Barb. No one would betray the
    trust the company gave us by giving us access to that room.
    Barb:
    I believe that, too. I certainly have no reason to
    think otherwise.
    Joan:
    But you probably want the key back, right?
    Barb:
    No. I want your team to work out a system with security
    that makes it impossible for someone to get out of here
    with $6,000 worth of equipment. And one more thing.


Coaching, Mentoring and Managing

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