Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1

8



  1. A continued awareness of what is expected of
    individuals and their integration within the team.
    You enable this by:

    • Keeping your people aware of organizational goals,
      vision, mission, changes and needs.

    • Creating understanding about the importance and
      contribution of each team member and the team in
      regard to the organization and change.

    • Working with the team members as changes in
      priority necessitate a change in plans, implementation
      or organization of work.



  2. The opportunity and necessity of involvement in
    planning performance strategies and in
    decision making.
    You enable this by:

    • Encouraging and implementing associates’ ideas.

    • Rewarding involvement and risk taking.

    • Delegating the roles and responsibilities of the
      StaffCoach™.



  3. Continuous and constant support, direction
    and encouragement.
    You enable this by:

    • Encouraging their questions and points
      of disagreement.

    • Providing guidance or correction when
      problems occur.

    • Leading them to resources and to awareness about
      additional considerations.



  4. Regular feedback on performance before, during and
    after tasks.
    You enable this by:

    • Frequently reviewing results in relation to each action
      and the goals, as projects go on.




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