Coaching, Mentoring and Managing: A Coach Guidebook

• The ability to collaborate
  Talking is usually at someone rather than with someone.
  Teaching your people how to dialogue — talk with —
  gives them an ability to collaborate. Rewarding team
  successes strengthens their appreciation of consensus.
  They better understand that either they win together, or it
  isn’t a win.
  What’s in it for them, your people, is intertwined in what’s in
  it for you. Achieving results through your people gives them the
  same tools that give you successes. Few people who have
  achieved real acclaim can say they did it alone. Someone helped
  them help themselves. Your actions may be so subtle, so well
  orchestrated, that your people are unaware or unappreciative of the
  time. Regardless, you have a very positive impact. Your people
  develop real job skills and career skills that will benefit them on
  the job, at home, in their community endeavors, and with their
  personal interests.

The Wisdom of Coaching ..................................................................................

Joe Gilliam, a leading author and corporate coach, notes that

StaffCoaching™ isn’t about a best leadership style or about MBO

(Management By Objectives). Both are important. Coaching,

however, is about serving. The qualities of the StaffCoach™ can

be summarized by three words: permission, protection

and process.

Giving your people permission to try harder, grow and stretch,

supports them and builds self-esteem. Your responsibility

concerning protection reminds you that achievements and

recognition belong to the team. You take accountability for the

failures. The process is ever-changing as you coach and mentor

and counsel.

When your team realizes that you do give them permission,

will protect their integrity and are there for them, trust and

collaboration bring about synergy. Your people grow, develop and

succeed in three ways, including:

Coaching, Mentoring and Managing

8

“We can’t do really

big things every

day. If we’re really

serious about

walking the talk all

the time, we have

to focus on the

small stuff.”

— Eric Harvey