Leadership and Emotional Intelligence

o Positive outlook

Social Awareness

Empathy

o Organizational awareness

 Relationship management

o Inspiring leadership

o Influence

oo Conflict managementTeamwork and

collaboration

Mayer & Salovey “The ability to and others’ feelings and emotions, monitor one’s own

to discriminate among them and to

use this information to guide one’s

thinking and actions” (Salovey &

Mayer, 1990, p. 189)

Salovey & Mayer (1990)

 Appraisal and expression

of emotion

 Regulation of emotion

 Utilization of emotion

Mayer and Salovey (1997)

 Perception, appraisal, and

expression of emotion

 Emotional facilitation of

thinking

 Understanding and

analyzing emotions; employing emotional

knowledge

 Reflective regulation of

emotions to promote growth

Mayer, Caruso, & Salovey (1999)Multifactor Emotional Intelligence

Scale (MEIS)

 Perceiving emotion

oo FacesConsensus scoring (^)
o Expert scoring
o Music
o Target scoring
oo DesignsStories
 Assimilating emotions
o Synesthesia
o Feeling biases
 Understanding emotions
o Blends
o Progressions
o Transitions
o Relativity
 Managing emotions
o Managing feelings of others
o Managing feelings of the
self
“The ability to perceive accurately,
appraise, and express emotion; the
ability to access and/or generate feelings when they facilitate
thought; the ability to understand
emotion and emotional knowledge;
and the ability to regulate emotions
to promointellectual growth” (Mayer & te emotional and
Salovey, 1997, p. 9)