Models continued
of full-size detail, 589–590
of interior design, 111–112, 364
mental, 232, 234–236
office, 267–269, 363
physical, 248
Modern movement, 15
Moholy-Nagy, Laszlo, 33
Morris, William, 27
Morrison, Carol, 420, 421
Motivation, 713–714, 755
Moves (seeRelocation services)
MOVK, 752
Multi-axis milling machines, 251
Multimedia design/construction,
255–257
Murray, Chris, 15
Myerson, Jeremy, 272, 273, 279
Nagakura, Takehiko, 258
Napster, 59
National Council for Architectural
Registration Board (NCARB),
105
National Council for Interior Design
Qualifications (NCIDQ), 81,
87–91, 103, 105–106, 464, 469,
471, 472, 475
National Endowment for the Arts,
103
National Legislative Coalition of
Interior Design (NLCID), 464
National Society of Interior
Designers (NSID), 70, 83, 88
NCARB (National Council for
Architectural Registration Board),
105
NCIDQ (seeNational Council for
Interior Design Qualifications)
Negligence claims, 441–442
Negotiation, 510, 681
Nelson, George, 37
Net income, 162
The Netherlands, 357
Networks/networking, 175, 495–
496
electronic, 259–260
interior, 51–53
internet, 57–58
as marketing audience, 185
“old boy,” 173
Nevada, 464
New construction, ADA
requirements for, 458
New economy/old economy,
127–141,231,267
and design industry shift, 134–136
and dot.com companies, 423
features of, 127–130
human capital in, 139–140
ownership of workplace in, 129,
131–134
and practice/procedure gap, 137,
139
New Mexico, 464
New Thinking in Design(Michael
McCoy), 98
New York, 437, 438, 453, 464
New York Stock Exchange
“interior,” 121
Nidus Center for Scientific
Enterprise, 316
Nixon administration, 287
NLCID (National Legislative
Coalition of Interior Design), 464
NMB case study, 13
Noguchi, Isamu, 37
Nokia, 273
Nonresidential facilities (ADAA),
456
Nonresidential interior design, 29
Nonteams, 192
North America:
international real estate practice in,
356–357
office model in, 363 (See also
Offices, design of)
Northern European office model,
268
Noyes, Eliot, 355
NSID (seeNational Society of
Interior Designers)
Objective assessment techniques,
335–336
O’Brien, Bill, 233
Observation:
behavioral, 344–345
as programming tool, 552
Occupational Safety and Health
Administration (OSHA), 453
Office buildings, 269
exodus of, from cities, 38–39
in North America vs. Northern
Europe, 268
Office size, 543
Offices, design of, 267–283
agents of change in, 269–271
case studies of, 273, 275–277
changes in, 272–273, 275–277
changes in process of, 277–279
and e-commerce, 279, 281–283
in history, 31, 33–35
North American vs. Northern
European models of, 267–269
paradoxes related to, 282
and use of time, 271–272
(See also specific headings)
Officing, innovative, 391–396
Oka, Naoto, 369–370, 375, 380, 425
Old economy (seeNew economy/old
economy)
Olivetti, 354
Oller, Mark, 752, 755, 757, 759,
761–763
On-screen displays, 250–251
On-site facility planning/design,
425–430
Open offices, 38
Operational planning, 705
Operational trust, 239
Operations, cost of, 163
Optimization, 309
Organizational behavior, 36
Organizational concept
development, 571–574
Orians, G., 341
Osborne, D. M., 423
OSHA (Occupational Safety and
Health Administration), 453
Outcome(s), 229
design, 331, 332
measuring quality of, 746
Outlook (in marketing plan),
181–182
Output, 228, 229The Outsource Report, 429
Outsourcing:
corporate real estate, 355–356
of project management, 278
Outsourcing services, 424–432
on-site facility planning/design,
425–430
as temporary workers/contractors,
430–432
Overhead, 692
Owens Corning, 273
Owner’s representation, 304, 387,
389–390
Ownership:
of documents, 447–450
of workplace, 129, 131–134
Ozone layer, 287
Packaging (life-cycle issue), 298
Page, Thomas Stokes, 184
Paint, 299
Palace of the Soviets, 258
Paneling, wood, 307
Panels, compressed fiber, 297
Paragon Biomedical, 218–219
Parish, Sister, 43
Patents, 449–450
People-centric firms, 151
Percentage method (budget
creation), 183–184
Performance:
control/monitoring of, 707
data for measurement of, 278 (See
alsoResearch, interior design)
indicators of, 171
team, 193–195, 197–198, 207–209
team vs. working group, 203, 205
of typical vs. environmentally
sound buildings, 289
Performance challenges (team),
212–213
Performance goals, 200, 201,
213–214, 332–333
Performance-based contracting,
323–324
Perkins & Will, 217
Permit process, 630, 637–639
Personal mastery, 232–234
Perspective drawings, 584–586
Pfizer, 222
Philosophy, interior design, 100
Physical models, 248
Physical outcomes, 746
Physical trace analysis, 341, 347
Piano, Renzo, 200
Place, perception/value of, 127
Planning:
and schematic design, 561
strategic (seeStrategic planning)
Plans, marketing (seeMarketing
plans)
Plastics, 294
Playford, Andrew, 422
Plotting, 249, 250
POE (seePost-occupancy
evaluations)
Policies, procedures vs., 155
Polise, Thomas, 752, 757–758, 763
Pollari, Linda, 94, 112
Pollution, 287, 289, 294, 295
Pollution-generating equipment, 307
Porden, William, 65
Porritt, Marci, 375, 380Porter, William, 529
Portman, John, 69
Positioning, 178 (See alsoBusiness
development)
Positive reinforcement (teams), 209
Post-Move Evaluation Form, 379
Post-occupancy evaluations (POE),
414–418
focus groups for, 340
as measure of client relationships,
742–743
sample of, 416
surveys for, 336–337
Potential teams, 206–209
Practice, interior design, 111–113
cost of services in, 162–163
education and, 93, 98–101
financial management structures
for, 165–167
four types of, 111–112
imperialist vs. developmental
models of, 364
integration of research into, 329
medical practice vs., 323
new context of, 229, 231
and practice of architecture, 101,
103
procedures vs., 137, 139
scope of, 101
sizes of, 353–354, 418, 419
standard vs. environmentally
responsible, 285, 292
(See also specific headings)
Practice acts, 465–466
Pragmatism, 761–762
Pre-bid conferences, 311, 650
Predesign services, 513–525
in consulting role, 517–520
conventional approach to, 514–515
phases of, 513
prelease team approach to, 515–517
role of real estate professional s in,
523
strategy development team for, 521
understanding true project goals/
objectives, 520
working with other consultants in,
523–525
Preindustrial interiors, 49–50
Prelease service, 513, 515–517
Preliminary design concept, 569
Pre-occupancy evaluations, 415
Presentations, 503, 505–508
delivery of, 506–508
design development, 595–596
preparation of, 503, 505–506
of schematic designs, 562, 579
understanding audience for, 503
Press coverage, 187, 757–758
Pricing, 597–598, 640
Printers, 251, 252
Printing, 249, 250
“Pro forma,” 516
Problem solving:
during design development phase,
597–598
team, 197–198
Probst, Robert, 36
Procedures:
policies vs., 155
practice vs., 137, 139
Procedures manual, 692
Process, measuring quality of, 745INTERIOR DESIGN HANDBOOK OF PROFESSIONAL PRACTICE 780