Managing Information Technology

(Frankie) #1

252 Part II • Information Technology


Levinson, Meridith. 2007. “The brain behind the big, bad burger
and other tales of business intelligence.” CIO.com Web site,
[http://www.cio.com/article/print/109454(May](http://www.cio.com/article/print/109454(May) 15).
Mullarkey, Peter, Grant Butler, Srinagesh Gavirneni, and
Douglas Morrice. 2007. “Schlumberger uses simulation in
bidding and executing land seismic surveys.” Interfaces 37
(March–April): 120–132.
NeuroDimension, Inc. 2010. “Neural network applications in
business,” “Neural network applications in investment and
trading,” “Neural network applications in medical research.”
NeuroDimension Web site, http://www.nd.com(May).
NeuroXL. 2010. “Neural networks in medicine.” NeuroXL Web
site,www.neuroxl.com/medicine_neural_networks.htm(May).
O’Dell, Carla, and C. Jackson Grayson, Jr. 1998. If Only We
Knew What We Know: The Transfer of Internal Knowledge
and Best Practice.New York: The Free Press.
Ohio Supercomputer Center. 2010. “Ford’s use of virtual reality
in training.” Ohio Supercomputer Center Web site,www.osc.
edu/research/video_library/ford.shtml(May).
Orzech, Dan. 2002. “Using neural networks to beat hackers.”
CIO Update Web site,www.cioupdate.com/news/article.php/
1561971 (December 27).
Richardson, Karen. 2008. “Culver’s turns to GIS for successful
franchising.” ArcWatch, Esri Web site, http://www.esri.com/news/
arcwatch/1108/feature.html(November).
Sachs, Jeffrey D. 2010. “Expert systems fight poverty.” Scientific
American302 (April): 32–33.
Santhanam, Radhika, and Edward Hartoro. 2003. “Issues in link-
ing information technology capability to firm performance.”
MIS Quarterly27 (March): 125–153.
SAS. 2010. “Fast action drives customer satisfaction: American
Honda saves millions using SAS,” “Reliable CRM always in
stock at the Vermont Country Store.” SAS Web site, http://www.sas.
com(May).


Sprague, Ralph H., Jr., and Eric D. Carlson. 1982. Building
Effective Decision Support Systems.Englewood Cliffs, NJ:
Prentice Hall, Inc.
Wagner, Mitch. 2008a. “Second life tries for a second act.”
InformationWeekonline,www.informationweek.com/story/
showArticle.jhtml?articleID=210602194(September 20).
Wagner, Mitch. 2008b. “Second life’s popularity rests on breadth of
activities.” InformationWeekonline,www.informationweek.com/
story/showArticle.jhtml?articleID=210602197(September 25).
Wagner, Mitch. 2009a. “U.S. armed forces look to Second Life for
training.” InformationWeekonline,www.informationweek.com/
blog/main/archives/2009/05/us_armed_forces.html(May 8).
Wagner, Mitch. 2009b. “Second Life helps save, improve lives.”
InformationWeekonline,www.informationweek.com/story/
showArticle.jhtml?articleID=220300671(October 1).
Wagner, Mitch. 2009c. “Second life steps into the enterprise.”
InformationWeekonline,www.informationweek.com/story/
showArticle.jhtml?articleID=221600198(November 4).
Wasko, Molly McLure, and Samer Faraj. 2005. “Why should I
share? Examining social capital and knowledge contribution
in electronic networks of practice.” MIS Quarterly 29
(March): 35–57.
Weier, Mary Hayes. 2007. “Analyze this: How many employees
really need BI?” InformationWeek1137 (May 7): 27.
Whiting, Rick. 2006. “Xerox taps data mining to improve sales fore-
casts.” InformationWeekonline,www.informationweek.com/
story/showArticle.jhtml?articleID=175802015(January 6).
Wikipedia. 2010a. “Galileo (satellite navigation).” Wikipedia Web
site,en.wikipedia.org/wiki/Galileo_positioning_system (June).
Wikipedia. 2010b. “Global positioning system.” Wikipedia Web
site,en.wikipedia.org/wiki/Global_Positioning_System(June).
Yu, Gang, Michael Argüello, Gao Song, Sandra M. McCowan, and
Anna White. 2003. “A new era for crew recovery at Continental
Airlines.” Interfaces33 (January–February): 5–22.
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